Last Updated: March 20, 2026
NOTICE: This service is intended for specific non-emergent health and wellness needs. If you are experiencing a medical emergency, call 911 or your local emergency services immediately.
These Terms and Conditions (the "Terms") govern your access to and use of the website located at revivelongevity.com (the "Website") and the services offered through the Website (collectively, the "Services"), owned and operated by Revive Longevity LLC ("Revive Longevity," "we," "us," or "our"). The terms "you" and "your" refer to any individual accessing or using the Website or Services.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms or our Privacy Policy, you must not use the Website.
By using or entering the Website, you affirmatively consent to conduct business electronically with Revive Longevity and to engage in health and wellness activities facilitated through our platform and affiliated clinical partners. You agree that Revive Longevity (and our contracted service providers and affiliated clinical partners acting on our behalf) may send you transactional, operational, and care-related communications at the email address and phone number you provide, including appointment notifications, intake and follow-up prompts, prescription and fulfillment updates, and customer support messages.
We do not sell, rent, or share your phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Any sharing of your contact information is limited to what is necessary to provide the Services, comply with law, prevent fraud, or support care delivery and fulfillment.
We reserve the right, at our sole discretion, to amend these Terms in whole or in part at any time and for any reason. Changes become effective upon posting to the Website. You can determine when the Terms were last revised by referring to the "Last Updated" date above. Your continued use of the Website after amended Terms have been posted constitutes your acceptance of the updated Terms. If any provision of these Terms is not acceptable to you, your sole remedy is to discontinue use of the Website.
Revive Longevity operates as a health and wellness platform that connects individuals with personalized treatment options in areas including hormone optimization, peptide therapy, weight management, anti-aging support, and hair restoration. We provide administrative, technological, and membership services to facilitate your access to licensed healthcare providers and affiliated clinical resources.
Revive Longevity does not practice medicine, prescribe medications, or provide clinical care. All clinical services, including medical consultations, evaluations, diagnoses, and prescribing, are provided by independent licensed healthcare professionals through our affiliated telehealth partner, Telegra MD, LLC ("Telegra MD"), a management services organization that operates a national network of affiliated professional entities (collectively, the "Provider Group"). Each provider delivering clinical care through Telegra MD is duly licensed, registered, or otherwise authorized to practice medicine in the state where the patient is physically located at the time of service.
The Services provided by Revive Longevity include: gathering and organizing health information for use in medical provider encounters; administrative support for scheduling, payment, and coordination of clinical consultations; coordination with partner pharmacies for fulfillment of prescriptions issued by affiliated providers; and providing the technology platform through which you can access telehealth consultations and manage your wellness plan (collectively, the “Services”).
Your use of the Website and the Services does not create a doctor-patient relationship with Revive Longevity.
You consent to our delivery of your information to affiliated and unaffiliated pharmacies, laboratories, and other service providers as necessary to coordinate fulfillment, testing, and care delivery on your behalf.
You understand and agree that all medical providers who deliver clinical services through the platform are independent professionals contracted or employed by the Provider Group. Revive Longevity does not employ, supervise, or control the clinical judgment or medical decisions of any healthcare provider.
Revive Longevity is not responsible for any clinical services, including any personal injury, adverse reaction, or other outcome arising from or related to the clinical care provided by a medical provider or the Provider Group. Your relationship with the treating provider is independent and separate from your relationship with Revive Longevity.
To use the Services, the following must be true: you must be at least 18 years of age; you must reside in the United States in a state or territory where the Services are available; you must agree to be legally bound by these Terms; and you must have compatible computing or mobile devices with internet access. Fees and charges may apply to your use of mobile services and internet connectivity.
You are required to register for an account to access the Services. You agree to provide accurate, complete, and current information during registration and to maintain and update your information as needed. Your account credentials are personal to you. You must keep your username and password confidential, exit your account at the end of each session, and not share your credentials with any other person.
You are responsible for all activities that occur under your account. If you become aware of any unauthorized use of your account, you must notify us immediately at support@revivelongevity.com.
We may share your information only with: (a) vendors and subcontractors who provide services on our behalf (such as hosting, communications, payment processing, and customer support); and (b) our independent telehealth partners, providers, and fulfillment partners (such as pharmacies and the Provider Group) solely to facilitate care delivery, clinical operations, order processing, fulfillment, shipping, and customer support. We do not sell or share your consumer data with third parties for their own marketing purposes.
As a condition of using the Services, you agree that all information you provide through the Website is accurate, complete, and truthful, and you will promptly update any information that changes. Clinical decisions, including prescribing and dosing, are based on the information you provide and the provider’s independent medical judgment. If the information you submit is inaccurate, incomplete, or outdated, the resulting treatment plan may not align with your expectations.
You understand that once a prescription has been reviewed, approved, and transmitted to a partner pharmacy, orders generally cannot be modified, canceled, or re-issued. You accept responsibility for the accuracy of your responses and acknowledge that Revive Longevity, its affiliated providers, and pharmacy partners are not responsible for outcomes resulting from inaccurate or incomplete disclosures.
By using the Services, you consent to receiving healthcare services via telehealth (telemedicine). Telehealth involves the use of electronic communications, information technology, or other means to enable a healthcare provider and a patient at different locations to communicate and share health information for the purpose of providing clinical care. Telehealth may be used for assessment, treatment, diagnosis, prescribing, follow-up, and patient education.
Telehealth provides improved access to healthcare providers by allowing you to consult with a provider from your home or other convenient location, and improved efficiency for access to medical evaluation and management.
As with any medical interaction, there are potential risks associated with telehealth, including but not limited to: technical problems such as video quality, sound quality, or connectivity issues that may require rescheduling; the possibility that security protocols could fail, causing a breach of privacy of personal medical information; and the provider’s inability to conduct a hands-on physical examination.
You acknowledge and understand that: if you are experiencing a medical emergency, you will dial 911 immediately; you retain the right to withhold or withdraw consent to telehealth at any time without affecting your right to future care; all confidentiality protections under applicable federal and state laws apply; a provider’s advice and recommendations may be based on factors not within their control, including information you provide; no guarantee of treatment effectiveness is made; telehealth services are not a replacement for your primary care physician or annual check-ups; and neither Revive Longevity nor the Provider Group are online pharmacies.
By accepting these Terms, you consent that telehealth sessions may be recorded for quality review, operations, training, research, and safety purposes.
All medical services made available through Revive Longevity are provided by licensed healthcare professionals through Telegra MD, LLC, an independent medical group that operates a national network of affiliated professional entities. Each provider is duly licensed in the state where the patient is physically located at the time of service.
8.6 Telehealth Informed Consent
You understand that your healthcare provider may use telehealth to diagnose, treat, and prescribe medications.
You understand: telehealth involves electronic communication (video, audio, or asynchronous tools); your provider will be licensed in the state where you are located at the time of the visit; and you must confirm your physical location before each visit.
You acknowledge the following risks: limitations due to the absence of a physical examination; possible technology failures or interruptions; and potential delays in diagnosis or treatment.
You understand: your information will be protected in accordance with HIPAA, but there are risks inherent in electronic communication; you may seek in-person care from another provider at any time; and you may withdraw consent at any time without affecting your right to future care.
You understand that: telehealth is not appropriate for emergencies; and in an emergency, you will call 911 or go to the nearest emergency room.
You understand that medications may be prescribed when appropriate, subject to: state and federal laws, including the Ryan Haight Act.
You consent to receive healthcare services via telehealth.
When you submit your information and select a treatment plan, you agree to pay all fees due. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to charge the amount due. A temporary authorization may be placed on your payment method to verify the availability of funds. Once your consultation is completed and your treatment plan is approved by a licensed provider, the pending authorization will post as a finalized charge. If a provider determines that treatment is not medically appropriate for you, the authorization will be released and no charge will be made.
All product and service pricing is subject to change at any time without notice. Prices may be displayed as an approximate monthly cost to help you understand the effective cost per month. Unless a third-party financing option is used, the full amount for the selected supply period is due at checkout. Promotional or discounted pricing may be offered for limited periods and is subject to separate terms.
Certain treatment plans may be offered on a subscription or recurring billing basis. Details of any subscription terms, including billing frequency and cancellation procedures, will be clearly presented at the time of purchase. You may cancel or modify your subscription as described in the applicable plan details.
All orders include standard shipping. Once your order is processed, approved, and compounded, it is shipped directly to the address you provide. Delivery timelines may vary based on your location, carrier delays, weather, or other factors outside our control. By placing an order, you acknowledge that shipping estimates are not guaranteed. Title and risk of loss for items transfer to you upon delivery by the carrier.
Because all prescriptions are custom-compounded and prescribed specifically for each patient, Revive Longevity generally does not permit refunds, returns, or exchanges once a treatment has been approved or transmitted to a pharmacy. Returns cannot be accepted in accordance with applicable laws governing prescription medications. Medical consultation fees are non-refundable once a consultation has been completed.
If a licensed provider determines that you are not a candidate for treatment, any pending payment authorization will be released and you will not be charged.
In limited and exceptional circumstances, Revive Longevity may, at its sole discretion, permit the cancellation of an order. If cancellation is granted before any clinical review or medication costs have been incurred, a full refund may be issued. If cancellation occurs after provider review or administrative processing has begun but before compounding, a cancellation fee of up to $50 may be assessed. If compounding or fulfillment has begun, a partial refund reflecting costs incurred may be issued, or the full amount may be retained. These exceptions are rare and applied case by case.
You agree that all authorized charges are final once a clinical service has been rendered or a prescription has been transmitted. If you believe a charge was made in error, contact us at support@revivelongevity.com within seven (7) days. Initiating a chargeback without first contacting us will result in account suspension. Revive Longevity reserves the right to dispute any chargeback it determines to be invalid. Repeated or fraudulent chargeback activity may result in termination of your account and denial of future service.
You will not use the Website except as expressly permitted in these Terms. You may not: use the Website for any unlawful purpose or in violation of any applicable law; attempt to gain unauthorized access to any part of the Website or its systems; license, sublicense, sell, or commercially exploit the Website; use the Website to create competing products or services; take any action that could damage, disable, or impair the Website; upload or transmit viruses, malware, or harmful code; remove or alter any proprietary notices or trademarks; use any automated system to access the Website without our prior written consent; deceive, defraud, or mislead us or our users, including any attempt to obtain sensitive account information, such as user passwords; circumvent, disable, or interfere with security features of the Website and platform; disparage, tarnish, or otherwise damage our reputation, or that of other users, or the Website and platform, as determined by us; use any information obtained from the Website and platform to harass, abuse, or otherwise harm users; misuse our support services or submit false reports of abuse or misconduct; engage in unauthorized framing of or linking to the Website and platform; perform automated activities on the Website and platform, such as using scripts, data mining tools, robots, or other similar technologies to gather or extract data; impersonate another user or person, or use someone else’s username; interfere with, disrupt, or impose an unreasonable burden on the Website and platform or their connected networks or services; harass, annoy, intimidate, or threaten our employees or agents who provide services related to the Website and platform; attempt to bypass any measures designed to prevent or restrict access to the Website and platform or their connected networks or services; and copy, adapt, or modify the Website and platform’s software.
Revive Longevity is the sole and exclusive owner of all right, title, and interest in and to the Website and its content, features, and functionality, including all information, software, text, images, video, audio, and overall design. Subject to your compliance with these Terms, we grant you a personal, limited, revocable, nonexclusive, and nontransferable license to view, access, and use the Website solely for your personal and non-commercial use. All rights not expressly granted are reserved.
Certain names, logos, and materials displayed on the Website may constitute trademarks of Revive Longevity or its affiliates. You are not authorized to use any such trademarks without our express written permission.
Revive Longevity takes the confidentiality and privacy of your information seriously. Please review our Privacy Policy for a detailed description of how we collect, use, store, and disclose your information in connection with the Website and Services.
13.1 Protected Health Information
Certain products on the platform require a valid prescription from a licensed provider. When you use the Service, you may provide personal and medical information. While general personal information like your name and address is not considered “Protected Health Information” (PHI), any medical data you share may be protected by applicable state laws and federal law, including HIPAA, to the extent we act as a "business associate" of a covered entity. Your medical information will be handled in accordance with applicable HIPAA and state privacy law requirements. The Provider Group and individual healthcare providers have their own privacy notices which you will receive upon accessing their services.
The Website may contain hyperlinks to third-party websites. These linked sites are not under our control, and we are not responsible for their content, products, or services. The inclusion of any link does not imply endorsement. Your use of linked sites is at your own risk.
THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. REVIVE LONGEVITY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AND AGENTS (COLLECTIVELY, "RELATED PERSONS") DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, SECURITY, ACCURACY, AND COMPLETENESS. WE MAKE NO WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES, MALWARE, OR SECURITY INTRUSIONS.
Please be advised that prior to accessing our Website or using the Services, you retain the right to seek legal counsel. We assume no liability for your decision to access or use the Website or the Services.
Despite any legal limitations, any misuse or non-use of this information is at your own risk and you release us from any liability or loss incurred by you or any third party. Furthermore, regardless of legal limitations, you recognize that you are exercising your own due diligence and risk assessment in your decision-making and are voluntarily making these decisions acknowledging the potential risks involved.
Every effort has been expended to furnish you with the most precise and up-to-date information available. Nevertheless, due to the dynamic and evolving nature of information, we cannot provide a guarantee regarding the accuracy of the content presented on our Website or assert that all related information is entirely current or directly applicable to your specific circumstances. You acknowledge the possibility that the information and materials contained within our Website or associated with our Services might encompass inaccuracies or errors. To the maximum extent permitted by law, we expressly disclaim any liability for such inaccuracies or errors and are under no obligation to notify you of any updates or modifications as they occur.
We try to ensure that the availability of our Website and platform are continuous and free from errors. However, we are unable to guarantee that your access will not be suspended or restricted at times, including for the purpose of enabling repairs, maintenance, or the incorporation of new services. All reasonable efforts will be made to minimize the frequency and duration of any suspension or restriction. Additionally, neither we nor any third parties shall provide any warranty or assurance regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials obtained or provided through our Website for any specific purpose.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER REVIVE LONGEVITY NOR ITS RELATED PERSONS SHALL BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, DEVICE DAMAGE, OR SYSTEM FAILURE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES. TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00 USD).
You agree to indemnify, defend, and hold harmless Revive Longevity and its Related Persons from and against any third-party claims, demands, liabilities, costs, or expenses (including attorneys’ fees) arising from or related to: (i) any breach by you of these Terms; (ii) your use of the Website or Services in an unauthorized manner; or (iii) your violation of any applicable law, rule, or regulation.
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
You and Revive Longevity agree that all claims and disputes arising out of or relating to these Terms or your use of the Website shall be resolved by binding arbitration on an individual basis, except for disputes that can be resolved in small claims court or disputes involving intellectual property rights. Arbitration shall be administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules.
YOU AND REVIVE LONGEVITY WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO A TRIAL BY JUDGE OR JURY. All claims shall instead be resolved through binding arbitration as described above.
ALL CLAIMS AND DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.
These Terms remain in effect as long as you access or use the Website. You may terminate by discontinuing use. We may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, we have no further obligation to provide Services, except as required by applicable legal, ethical, or professional obligations regarding your health records and continuing care.
The Services provided through Revive Longevity are not substitutes for health insurance or other health plan coverage. You are advised to maintain your health insurance policies. Neither Revive Longevity nor its affiliated providers will bill your insurer for services. It is your responsibility to submit any invoices to your insurance or health plan provider. We make no representations that any services will be eligible for coverage under your insurance policy.
Patients receiving clinical services through our affiliated providers have certain rights, including: the right to be treated with courtesy, respect, and dignity; the right to a prompt and reasonable response to questions; the right to know who is providing your care; the right to be informed of diagnosis, treatment options, alternatives, risks, and prognosis; the right to refuse treatment; the right to receive an itemized bill; and the right to impartial access regardless of race, national origin, religion, disability, or source of payment.
Revive Longevity complies with the Digital Millennium Copyright Act ("DMCA"). If you believe copyrighted content on our Website infringes your rights, you may submit a notification to our designated agent at support@revivelongevity.com with: a description of the copyrighted work; identification of the infringing material; your contact information; a good-faith statement that the use is unauthorized; and a statement under penalty of perjury that your notice is accurate and you are authorized to act on behalf of the copyright owner.
These Terms constitute the entire agreement between you and Revive Longevity regarding the subject matter hereof. If any provision is found to be invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Our failure to enforce any provision does not constitute a waiver of that provision. You may not assign or transfer your rights under these Terms without our prior written consent.
[NOTE: Additional state-specific disclosures should be added here based on all states in which Revive Longevity operates. Common states requiring specific telehealth disclosures include California, Texas, Georgia, Virginia, Indiana, Kansas, Louisiana, Maryland, Minnesota, Oklahoma, Oregon, and Wisconsin. Your healthcare attorney should review and populate this section based on Telegra MD’s coverage area and applicable state requirements.] Please see the following regarding the provision of medical services by the Provider Group or any individual healthcare providers.
FOR FLORIDA RESIDENTS: Each provider is a physician licensed by the Florida Board of Medicine or the Florida Board of Osteopathic Medicine. Provider hours are variable and will be posted on the Website.
FOR CALIFORNIA RESIDENTS:
FOR CONNECTICUT, OHIO, UTAH, AND TEXAS RESIDENTS: If you would like the record of your visit to be forwarded to another provider, please include the name and contact information in a message to us.
FOR GEORGIA RESIDENTS: The patient has the right to file a grievance with the Georgia Composite Medical Board concerning the physician, staff, office, and treatment received. The patient should either call the Board with such a complaint or send a written complaint to the Board. The patient should be able to provide the physician or practice name, the address, and the specific nature of the complaint. The Georgia Composite Medical Board current phone number is (404) 656-3913 and the address is 2 Peachtree Street NW, 6th Floor, Atlanta, GA 30303-3465.
FOR INDIANA RESIDENTS:
FOR KANSAS RESIDENTS:
FOR LOUISIANA RESIDENTS: In addition to any informed consent and right to privacy and confidentiality pursuant to state and federal law or regulations, you shall be informed of the relationship between your health care provider, you and the respective role of any other health care provider with respect to the management of your care and treatment; and you may decline to receive services and may withdraw from such care at any time.
FOR MARYLAND RESIDENTS:
FOR MINNESOTA RESIDENTS:
FOR OKLAHOMA RESIDENTS:
FOR OREGON RESIDENTS:
FOR TEXAS RESIDENTS:
FOR VIRGINIA RESIDENTS:
FOR WISCONSIN RESIDENTS: You have the right to request and receive information within a reasonable period of time after you request the fees charged for a health care service, diagnostic test, or procedure provided by your health care provider.
If you have any questions or concerns about these Terms, please contact:
Revive Longevity LLC
1010 S Federal Hwy, 14th Floor
Aventura, FL 33009
Email: support@revivelongevity.com
